7 . Warranties and Service
8 . Return Policy Former Articles 64/67 of Legislative Decree No. 206/2005
The right of withdrawal has different rules :
The "consumer" who is not satisfied with your purchase, has the right to terminate the contract , within 10 working days from the day of receipt of goods.
Product images posted on the site are indicative only. In the absence of specific directions in order notes can not be complained about the lack of conformity of purchase.
This right may be exercised only by consumers, and not by resellers and / or holders of VAT . "
The consumer may exercise the right of withdrawal by making a specific claim, or by sending the communication on e- mail or fax. Any type of communication (including a complaint ) must be followed under penalty of forfeiture within 48 hours by a registered letter.
All costs of returning the products are specifically charged to the consumer , who, by your own forwarder, will forward the same at logistics Cavagnini
The risks of transport for the return of the items are borne by the consumer . All items must be received in the same condition of receipt, unused and fully intact, with the original packaging and any manuals , without any lack.
The right of withdrawal does not apply in its entirety when it is not the ' essential integrity of the property "( packaging and / or its contents), in cases where the Cavagnini established : the lack of external / internal packaging; use of the product that make it impossible to restore the pre-existing conditions to the sale. Only in this case the administration will the amount paid by the consumer within the time limits set by law (30 days). . The Cavagninilprovvederà to credit the amount by bank transfer , the Client must notify its bank (ABI - CAB - Account of the invoice) to receive a refund .
9 . Contractual Resolution and Termination clause Expressed
The Cavagninil reserves the right to terminate the contract with the customer / consumer that written notice indicating them to the same reasons; the customer is entitled , in such a case, only to refund the amount already paid. The obligations assumed by the customer point 4 ( Obligations of the buyer ) , and the guarantee of successful payment the customer makes with the means referred to in paragraph 2 , as well as all the other requirements laid down in the consumer , are essential and , to the effect, the failure by the consumer and / or customer, even only one of these obligations will cause the termination of the contract under article 1456 Civil Code, without prejudice to the right of the Cavagnini act in court for compensation for further damages.
10 . Jurisdiction and Jurisdiction
Any dispute regarding the application, execution, interpretation and breach of contract of sale entered into "on-line " applies the Italian jurisdiction. Without prejudice to the provision of Art . 63 of Legislative Decree no. N . 206/2005, any dispute between the parties on the application , execution, interpretation and breach of this contract shall be the sole responsibility of the Court of Brescia
6 . Responsibility
At a time when the customer receives the goods, is that the packaging is intact or damaged , you must sign subject to control , only in this case the Cavagninilsarà responsible for any failures or loss of goods ordered and the customer can take advantage of the right withdrawal by completing the RMA form .
The company has a responsibility to protect the customer , signing subject to control , may request a replacement product or refund.
The consumer is required in the case of goods route , to give notice to the Cavagninil first through e-mail or fax , followed within 48 hours of receipt of the goods by giving notice by registered letter .
The Cavagnini is not responsible for any fraudulent or illegal use that may be made by third parties , credit cards , checks and other means of payment , when purchasing products , not being in any part of the time procedure .